I wish I knew about CitizenShipper!

I wish I knew about CitizenShipper!

At PitchMe, we want to inspire hiring employers and help candidates who are looking for jobs. This is why we keep bringing new exciting startups to our series called #PitchmeEmployersIntro where you can get to know them better! 

Learn about the most exciting tech companies and digital startups, their company culture, and how to apply for a job with them! Find out what to expect during the recruitment process and what to do to really nail your job application! If you are still looking for a place that would be a good culture fit for you, we hope we can ease your search with this series! 

Find out what to expect during the recruitment process and what to do to really nail your job application! If you are still looking for a place that would be a good culture fit for you, we hope we can ease your search with this series! 

About the company

This week we are introducing CitizenShipper! They are a startup on a mission to improve the shipping services.

To find out more about the company culture and hiring processes, we spoke to Çağrı Sarıgöz, the Marketing Operations Manager at CitizenShipper. He explained to us that their vision is to become the safest, most reliable, and well-known shipping and transportation platform in the US while creating new economic opportunities for drivers.

“At CitizenShipper, we want to create the most convenient, trustworthy, and intuitive online shipping platform. Our aim is to build a vibrant community of highly engaged shippers and drivers. Simply said, we want to facilitate the successful delivery of thousands of shipments across the United States of America every day”, said Çağrı.

We wanted to find out what really differentiates CitizenShipper from their competitors. “I think how we truly trust each other makes our company unique. As long as you get the results and are mindful of responding to Slack messages and emails, you’re okay to organise your own work schedule and hours. As an example, when I have the time, I explore possibilities for new initiatives, test scrappy solutions I built, often fail, win rarely but win big!” ,Çağrı shared cheerfully.

CitizenShipper team

Company culture

CitizenShipper is yet another remote working revolution advocate, participating in the #PitchmeEmployersIntro series. “We have a solid remote working culture. The company was founded in 2008 and has been fully remote ever since”, said Çağrı.

“Since we started working remotely long before it was cool, we have a robust remote-working culture. Some examples:

  • We have a “minimal meetings” culture. We prefer asynchronous communication first
  • We have a flat organization (read: almost no micromanagement)

We use Slack for internal communication, Notion for documentation, and Asana for project management. And we use email for external communication. Other than that, there is a lot of space for new initiatives, doing things differently and being creative”.

When asked about remote hybrid, Çağrı explains that this will never be an option. CitizenShipper has employees spread all over the globe, it wouldn’t be possible to find a convenient office location for everyone. This is also why they only consider candidates with (at least some) remote working experience and they don’t offer relocation opportunities.

Recruitment process

If you have experience working remotely, want to work at a startup, are ready to join globally spread team and have interest in improving the shipping services, then CitizenShipper might be a place for you! Then you might wonder, how does one apply for a job there. Well you’re in luck as all the info about CitizenShipper’s recruitment processes can be found below!

“We try our best to make our recruitment processes fast and with the minimum number of stages. Usually, there are three interviews and one take-home assignment” summarised Çağrı.

“Here’s what our recruitment process looks like:

  1. We start with an internal screening with someone from our People Operations team and the hiring manager. 
  2. If the candidate looks promising, we invite her to the first call with someone from the People Ops team.
  3. We send a take-home assignment to the candidates that pass the first call. If the assignment takes more than a couple of hours, we compensate for the time spent on the assignment for all candidates.
  4. The hiring manager reviews the assignments. Then, we invite the good ones to the hiring manager interview.
  5. Finally, we invite the candidates passing the hiring manager to have a call with the head of the team or the CEO.
  6. Then we send an offer to the best-looking candidate.”

The best way to apply by filling up the application form for the position you’re interested in. You can find all the open positions HERE!

“Providing a cover letter and a resume that aligns with the job requirements are crucial for getting the first call with our People Ops team”, added Çağrı.

Hiring Trends 2022

We asked Çağrı what, in his opinion, is the most important hiring trend this year. He really believes that the way we format our job adverts makes a huge difference in 2022. “I think writing easy-to-read, max two-page job adverts, that are both compelling and honest is critical. This way, your job adverts are more likely to resonate with relevant candidates” he explained.

If you ever struggle with a job description, check out withPitchMe’s free Job Description Generator, where within seconds you can get a ready job advert copy!

And what do you think are the most interesting or important hiring trends this year? Feel free to let us know in the comments!

If you want to join the project and tell us more about your company, contact us at anna@pitchme.co!

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